Aura Support

For questions, issues or feedback, email auragymtracker@gmail.com. The person responsible uses this mailbox only for support and privacy requests, without advertising use.

When reporting an issue, you may include your iPhone model, iOS version, Aura version and the steps that led to the problem. Share only the information needed. Do not send backups, body measurements or personal photos unless they are essential to your request.

Aura stores your workouts on your device. Before deleting the app, consider keeping a copy of your data in an appropriate location. Manage local backups in Settings > Local backups. An exported copy is subject to the terms of the destination you choose.

To review or cancel a subscription, open Settings > Subscription > Manage subscription. Restore purchases recovers valid App Store access, not your workout data. Deleting the app does not cancel a subscription.

You can also use the same email address for privacy questions or to request deletion of messages you have sent. Read the Privacy Policy in Settings within Aura and the Terms on this site.